Refund Terms, Conditions & Return
- To claim any refund, a complete video from receiving the parcel to opening it without any cut should be required. Without that, no refund claim can be processed.
- If you receive a damaged or defective product, please contact the customer support team on 91-9891837515 within 2 days. After 2 days, no claim can be processed.
- The packaging should also be preserved to claim any refund.
- If the delivery box is completely damaged, please refuse the delivery and inform our support team.
- Return will not be accepted if the barcode is removed, tampered or altered in any way.
- If an incorrect shipping address is provided, then the shipping charges will be borne by the customer, even with free shipping.
- If the product is not accepted by the customer and is returned to our warehouse, then the refund will be processed after deducting the packaging and forwarding cost.
- Cancellation is only allowed if the product is not dispatched from the warehouse.
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Customer Cancellation: To cancel your order,
call or WhatsApp on 91-9891837515.
Monday to Sunday (08 AM to 08 PM IST) - Cancellation by Our Team: We reserve the right to cancel or refuse any order at our discretion due to reasons such as quantity, pricing errors, fraud detection, or any other issues. You will be notified via e-mail or call.